Workstream Lead (Remote)
We are open to supporting 100% remote work anywhere within the U.S.
The Digital Modernization division of ICF is seeking a motivated Work Stream Lead with experience managing tasks. The successful candidate will possess an understanding of driving tasks to completion and is self-motivated, driven, and understands ServiceNow capabilities.
Our Digital Modernization division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client's business
Primary duties include:
Works with government stakeholders, plan, manage documents and analyze functional requirements, identify gaps, and identify alternative approaches to meet requirements.
Manage status update meetings and communicate external timelines and impacts of new initiatives to team members.
Work well in a collaborative environment to complete requirements.
Work with business owners and technical leads to troubleshoot production support issues that arise in the application.
Play a key role in leading and executing functional user acceptance testing with guidance from the project teams.
Bachelor's degree in technology related field or business administration
Minimum of 2 to 3 years of relevant work experience in a very fast-paced, dynamic environment
3 months+ of experience with ServiceNow
Must have Agile Scrum Master certification
Must have ServiceNow System Administrator certification.
2+ years of experience with Microsoft Office Suites
Must be able to obtain a US Public Trust clearance.
US Citizen or Green Card Holder due to federal contract requirements.
MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (~~~) .
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email ~~~ and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (~~~) and Pay Transparency Statement (~~~) .
Pay Range - There are multiple factors that are considered in determining final salary for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The salary range for Colorado is -
$55,089.00 - $93,652.00
Nationwide Remote Office (US99)
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ICF (NASDAQ:ICFI) is a global consulting services company with approximately 8,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at ~~~.