Certified Medical Assistant

We are seeking a full time (1.0 FTE) Certified Medical Assistant to join our Hayward clinic team!

Hours: Monday - Friday 8:00am - 4:30pm

A Medical Assistant supports the delivery of whole-person quality care by engaging patients and all members of the care team to deliver patient-centered care.

Under the supervision of the medical provider, collaborates with the care team in the delivery of patient-centered care. The MA plays a key role in promoting access to care by removing barriers, engaging patients in preventative care and assisting them with their treatment plans. Participates in delivering whole-person quality care to improve patient outcomes.

• 
  Participates in daily huddle and pre-visit planning with care team to address care needs effectively.
• 
  Rooms patients, measures vital signs, such as pulse, temperature, blood pressure, weight, and height.
• 
  Engages patients regarding current symptoms, medications, allergies and other health related information using standardized screeners, and update EHR.
• 
  Prepares rooms and patients for medical exams and assists with treatments and procedures.
• 
  Gives injections, tests and procedures (e.g., EKGs, blood tests) and may perform routine laboratory tests.
• 
  Prepares charts for refill requests, responds to patients requests in consultation with medical providers and RN.
• 
  Cleans and sterilizes instruments.
• 
  Inventories and orders medical supplies and materials.
• 
  Coordinates referrals including coordination with other departments and facilities to support follow up appointments.
• 
  Reviews and understands immunization status of patients along with other preventative interventions, and assists teams in engaging patients around preventative care.
• 
  Works with care teams and other staff in strategies for preventative care and improving patient health outcomes.
• 
  Engages patients with their treatment plan and coordinates with other care team members to support whole-person care (e.g., RN, Community Health Worker,, etc.)
• 
  Gathers relevant information about social drivers of health including social history, gender identity, to help deliver culturally informed care.
• 
  Identifies barriers to wellness and helps coordinate assistance for patients (e.g., insurance, PAs, transportation, pharmacy, etc.).
• 
  Helps assist with hospital admissions and outside referrals as directed by providers.
• 
  Schedules appointments, maintains electronic medical records and documents all relevant patient information in the EHR.

Qualifications and Education Requirements:

Certified Role: Current Medical Assisting certification required. One-year certificate from college or technical school or completion of Medical Assistant program; three or more months related experience with; or equivalent combination of education and experience.

Credentials, Certification, Licensure: Current CPR certification required for all roles. Certification from an accredited agency within 12 months of hire is strongly preferred.

Preferred Skills: Strong communication skills, organizational skills and time management skills.

We Offer a Comprehensive Benefits Package:

• 
  Competitive benefits include Health, Dental, 403B Retirement Savings Plan w/ employer match, HSA/Flexible spending accounts, and Employer-paid STD, LTD and Life Insurance
• 
  Family-friendly, flexible work schedules - NO WEEKENDS!
• 
  9 Paid holidays including the Day After Thanksgiving, Christmas Eve, and a Birthday holiday in accordance with our Holiday policy.
• 
  PLUS 3 weeks of PTO, with 1 full week of PTO available to use upon hire prorated based on FTE.
• 
  NorthLakes Paid Leave Bank to help support your medical needs
• 
  Tuition Reimbursement Program
• 
  Unique Wellness Benefits; including a generous Health & Wellness Reimbursement program, Community Supported Agriculture (CSA) loan program, and Employee Assistance Program
• 
  Travel Reimbursement
• 
  Employee Referral Program $$$

• Benefits eligibility is dependent upon FTE Status and Position
• All offers of employment are contingent upon successful completion of a criminal background check and references.

NorthLakes Community Clinic is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.