Data Center Technician, JoinOCI

Job Description

Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.

Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.

Job duties are varied and complex utilizing independent judgment. May have project lead role. 5 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.

Responsibilities

Datacenter Technician

Oracle Cloud Infrastructure (Phoenix, AZ)

Night Shift: Night shift schedule to cover 24/7 data center operations.

An Oracle Datacenter Technician will perform key roles in delivering core infrastructure & foundational technologies within the OCI data center environments. As a skilled technician on a wide range of data center systems, you understand which issues to escalate to the appropriate internal OCI groups. You perform repairs, installation, and monitoring for your data center spaces. You understand all aspects of the equipment you support, and you keep learning to drive performance improvement of the hardware. You know how to take action when appropriate and escalate when required. You are able to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with an aim towards simplification.

Daily Job Duties:

• Hardware installation & decommission of enterprise servers and cabling infrastructure.

• Troubleshooting and repair of data center hardware and networking infrastructure.

• Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems, and other equipment.

• Rack installation, including putting racks in place, cabling, power up, and handoff of servers to internal provisioning teams.

• Monitoring of DC environments using monitoring tools.

• Monitoring and responding in a ticketing environment that is used and monitored by multiple internal Oracle Cloud service owners and teams.

• Documentation of activities and create/modify SOPs.

• Decommission life cycle of data center hardware.

• Inventory process, order replacement parts and return failed parts as required.

• Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.

• System power supplies and cabling install, troubleshooting and repair

• You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects.

Responsibilities:

• Show professionalism on your daily data center routine activities for a shift in a 24/7/365 working environment.

• Be able to work on a shift schedule that rotates with 12-hour shifts. Includes weekends and holidays.

• Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).

• Receive/ship data center equipment as needed.

• Install, Remove, Troubleshoot hardware in data centers racks without disturbing other hardware and critical infrastructure on site.

• Maintain asset inventory and update internal application as needed.

• Be accessible via cell phone and willing to work on onsite emergency as needed.

• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.

• Act within Service Level Agreements (SLA) on the tickets assigned to you in your space.

Requirements:

• Knowledge of server/storage/network hardware.

• Excellent time management skills.

• Detail-oriented with excellent organizational skills.

• Be a good team player.

• Strong interest in learning new DC concepts.

• Dependable and trustworthy.

• Process oriented.

• Must be able to lift 75 lbs.

• Strong verbal and written communication skills.

Required Skills

• 2+ years working in an IT environment.

• Troubleshooting Experience on servers, networking devices and IT equipment.

• Inventory management experience. Ordering, receiving and shipping server parts.

• Ability to prioritize work based on business needs and urgency.

• Ability to communicate and write effectively in both verbal and written communication mediums.

• Experience taking on-call shifts and ability to respond to critical events as needed.

• Experience escalating issues to Sr. onsite staff and management as needed.

• IT Hardware Concepts knowledge:

• RAID

• SAN

• X86 Architecture

• SCIS

• Linux/Unix

• Boot Process

• GRUB/LILO

• File Systems

• Network Device configuration

• Directory Structure

Preferred Qualifications

• 2-year or 4-year degree or relevant work experience.

• 2+ Years of Data Center Experience.

• Linux administration knowledge/Ability to run Linux commands.

• Data center networking knowledge.

• Experience in Data Center Infrastructure projects.

• 1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.

• 1 year+ experience in Cooling and Electrical systems concepts inside the data center.

• Experience in repairing and working on Sun servers is nice to have but not required.

Employment for all candidates is contingent upon pass a background check.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated location(s)

California Pay Range: from $35.67 to $72.88 per hour; from $74,200 to $151,600 per annum. May be eligible for equity.

Colorado Pay Range: from $35.34 to $65.58 per hour; from $73,500 to $136,400 per annum. May be eligible for equity.

New York City Pay Range: from $35.34 to $69.23 per hour; from $73,500 to $144,000 per annum. May be eligible for equity.

Washington Pay Range: from $39.52 to $69.23 per hour; from $82,200 to $144,000 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Flexible paid time off (unlimited or accrued vacation and sick leave)

9. Paid parental leave

10. Employee Stock Purchase Plan

11. Adoption assistance

12. Financial planning and group legal

13. Voluntary benefits including auto, homeowner and pet insurance

About Us

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That s why we re committed to creating a workforce where all individuals can do their best work. It s when everyone s voice is heard and valued that we re inspired to go beyond what s been done before.

Oracle is an Equal Employment Opportunity Employer ***** . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

*** Which includes being a United States Affirmative Action Employer**